SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The real-life examples of etiquette mishaps had me laughing out loud, but also taught me how to recover gracefully from any faux pas I might make myself.
❤️
As a digital nomad, I've found the quick reference prompts invaluable for pre-trip research into local customs and traditions. A must-have resource for respectful traveling.
The section on understanding body language across cultures was eye-opening! Really deepened my connections with locals during my travels.
Very helpful
Packing has always stressed me out before trips, but the clothing checklists included here are a game-changer. Traveling smarter already!
What a fantastic resource for understanding cultural norms! It helped me avoid so many potential faux pas on my recent trip to Japan. The tips on body language and personal space were particularly useful.
👍👍👍👍
This eBook is more than just travel advice—it's a tool for connecting deeper with people from different cultures. After reading it, I felt confident navigating social situations during my business trip to Brazil.
The country-specific insights provided by this guide made my vacation in Egypt feel much richer and rewarding—I was able to understand local customs better and respect them accordingly.
Life changing 👍
Avoiding cultural missteps has never been easier thanks to this handy eBook! Whether you're traveling for leisure or work, knowing how not to offend locals is crucial—and that’s where it shines.
From greetings to tipping—this digital download covers all aspects of global etiquette comprehensively. It's like having a trusted companion guiding you through unfamiliar settings around the world 🌎
🔥
Just finished reading this guide before my trip to Japan. The etiquette tips were incredibly helpful and saved me from potential embarrassment. It's a must-read for anyone traveling abroad.
This eBook is an absolute lifesaver! Made my business trip to Germany so much smoother, I understood the local customs better and managed to avoid cultural faux pas.
I've always been nervous about offending locals when I travel but not anymore! This guide has boosted my confidence in navigating different cultures with ease. 👍
Clear guidance
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If you travel frequently—whether for business or leisure—The Smart Traveler’s Guide to Global Etiquette is a resource well worth having!!! 💯 As someone who’s spent a fair amount of time abroad, I’ve found this guide incredibly useful in navigating the subtleties of different cultural norms around the world. It’s not just about what to do or not do; it helps you understand the “why” behind certain customs, which can make a big difference in how you're received. One of the biggest challenges while traveling internationally is adapting to those unspoken social rules that locals just seem to know instinctively. They’re rarely written down, yet failing to follow them can easily lead to awkward situations or even unintended offense. This book helps bridge that gap in a thoughtful and approachable way. What really sets this guide apart is how it uses real-world examples to show common missteps travelers make—and more importantly, how to recover gracefully. That kind of insight goes beyond generic advice. It helps you stay respectful and adaptable, even when you make a mistake. And let’s face it, when you’re in unfamiliar territory, those moments are bound to happen. I also appreciated the practical tools included in the guide. The packing lists tailored for different countries are a great touch. They take into account not only climate, but also local expectations around dress and presentation—something that’s often overlooked but can matter quite a lot, especially in professional settings or more conservative cultures. Another feature worth mentioning is how accessible the writing is. The tone is informative without being dry, and it never talks down to the reader. Whether you’re a first-time traveler or someone who’s been crossing borders for years, the book meets you where you are. It’s clear the authors have done their homework and genuinely care about helping people travel respectfully and confidently. Overall, I’d recommend The Smart Traveler’s Guide to Global Etiquette to anyone who wants to make their travel experiences smoother, more respectful, and more enriching. It’s not flashy or gimmicky—it’s just solid, practical advice delivered in a way that’s easy to absorb and put into action. Definitely a worthwhile addition to any traveler’s bag
The real-life examples of cultural blunders were both entertaining and enlightening - made me realize how important understanding etiquette can be while traveling.
This isn't just another travel guide; it teaches you why certain behaviors matter in different cultures which makes all the difference when you're trying to build trust with locals 😊
❤️❤️❤️
Just finished reading this digital guide and it's a must for anyone traveling abroad. It helped me avoid embarrassing cultural blunders, and I felt more confident interacting with locals!
Love the country-specific insights! The etiquette guides for Japan, Brazil, Germany, India and Egypt are on point. Now I can travel smarter without offending any local customs or traditions.