We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
5-20 Business days
Canada, Europe
5-20 Business days
Australia, New Zealand
5-25 Business days
Central & South America
5-25 Business days
Asia
5-20 Business days
Africa
5-25 Business days
Max delivery time – 45 business days.
*This doesn’t include our 1-3 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
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Nuvella is one of Amr Torky's creation
From ZERO to HERO equals from ZERO to NUVELLA , we all were lucky to work with such a talented person, you will find by your self what it mean to be one of Amr Torky's customers, he is a man with principles and one of them ''Put customers FIRST even if they PUT us LAST
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