SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This printable digital etiquette guide is a genuinely useful resource for anyone wanting to improve their communication in today’s tech-focused world. The Modern Etiquette Micro-Course provides clear, practical guidance, with real-world examples that help make sense of everyday online interactions. It covers a wide range of topics, from handling rude behavior online to managing group chats smoothly, and even offers advice on how to send digital thank-you messages that feel genuine rather than awkward. What I appreciated most is how the course avoids the overly formal tone you often find in traditional etiquette resources. Instead of lengthy explanations or outdated rules, the guide keeps things straightforward and relevant, focusing on being mindful and respectful in the way we communicate. It explains not just what to do, but why it matters—and that made the content feel much more meaningful and applicable. A standout feature for me was the inclusion of a case study. Learning through specific examples added a layer of realism that made the lessons easier to understand and apply. It’s often more helpful to see how something plays out in context, and this element of the course did a great job of showing both missteps and better alternatives in a relatable way. Since finishing the course, I’ve found myself going back to the guide more than once. It’s become a practical reference whenever I’m unsure how to approach a tricky message or social media interaction. What’s been most valuable is how much more confident I feel navigating these situations now—without second-guessing whether I’m coming across the wrong way. Whether you're new to digital communication or just want to refine how you engage online, this micro-course offers guidance that’s both accessible and relevant. It’s not about strict rules—it’s about being intentional, clear, and respectful, and that’s something most of us can benefit from in both personal and professional settings
I loved the real-life examples provided in this course - they made everything super relatable and easy to understand! 👍 Now I feel confident handling group chats and dealing with rudeness online.
The section about advanced etiquette was so insightful—I never knew there were proper ways to send digital thank-yous or handle viral posts gone wrong!
❤️❤️❤️
This guide is super helpful and easy to read. I appreciated the real-world examples and how practical the tips are. I just wish it included a bit more on workplace email etiquette. Still, a great resource overall! 🙌
A great resource especially if you're like me—a young professional navigating the modern communication landscape. Short read but packed with value; highly recommend downloading today!
Empowering 💪
As a content creator, this course is gold. Posting with purpose has really elevated my social media game. Plus, learning how to avoid common faux pas? Priceless.
This etiquette guide was surprisingly doable and fun! Loved the case study of a viral post gone wrong - it was an eye-opener for sure 👀
🔥
I've been looking for something like this forever! A modern take on manners that's quick and easy to digest. Took me less than 30 minutes to read through!
This isn't your grandma's etiquette manual—it’s practical, modern, and super relevant in today’s fast-paced world 👍 Totally recommend it.
Last but not least: it's printable! Now I have a handy reference whenever I need some politeness pointers 😊 Elevate your everyday etiquette folks!
Just finished this quick guide and it's a breath of fresh air! It taught me how to handle group chats without feeling overwhelmed. Now, I confidently respond or decline invites with ease and style.
not bad
This printable digital etiquette guide is perfect for us digital natives! Loved how it makes etiquette feel modern and doable. Improved my texting game significantly—no more misreads!
Super helpful course that gave practical tips on polite texting like when to reply and tone tricks. The real-life wording examples are great too; they're easy to adapt for any situation.
👍👍👍
The RSVP section was an eye-opener - never knew there were rules around responding on time or saying 'no' kindly. This guide has surely elevated my everyday manners online and offline!
very practical
Just finished this micro-course and wow! 😲 It's a must for anyone living in the digital age. The texting tips really helped me avoid misreads and reply appropriately.
I was always unsure about social media etiquette, but not anymore! This guide has given me confidence to post with purpose and tag with consent. 👍
❤️
Loved how quick and clear the course was! The texting and social media tips were especially useful. I would have liked a few more visual examples or infographics, but overall, it’s a solid and thoughtful guide 🔥
The advanced etiquette section was my favorite part - it covers group chats, sending digital thank-yous, and dealing with rudeness online. So helpful!