SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🔥🔥🔥
If you're tired of toxic patterns like me, get yourself this checklist ASAP. Instantly downloadable and user-friendly; it's made my dating experiences healthier already.
No more catching feelings before catching signs with this handy tool by my side! My love life has become less messy and way more mindful thanks to it 🙌.
Very helpful
This tool is an absolute lifesaver! The printable format means I can take it anywhere, keeping me aware and safe while swiping or meeting up. Plus, the gentle prompts encourage self-awareness without making me feel guilty or second-guessing myself.
The topics covered are so diverse - boundaries, communication, respect... you name it! This has really helped me avoid emotional burnout and make healthier dating decisions. No more falling into toxic patterns for this gal!
👍
I'm new to dating again after years out of the game - this guide was just what I needed! Real-world guidance that teaches you how to distinguish between green lights and warning signs? Yes please!
This isn't your typical how-to-get-someone advice – it's all about protecting your own peace and trusting your intuition. Such a refreshing approach to modern dating 🙌
Super informative 🔥
Last one here: if you're tired of messy emotions messing up your love life (like I was), get this download ASAP 😊 Less emotional mess = more mindful love
❤️❤️❤️❤️
I liked how easy it was to use and how it helped me stay grounded while dating. I would have liked a version optimized for darker phone screens—reading it at night can be tough 🤳
This printable guide is amazing! I carry it with me everywhere, even when swiping on my phone. Makes spotting red flags so much easier.
Clear guidance
The topics covered are very comprehensive: boundaries, communication, respect...you name it! Plus, being designed for all genders and styles of dating makes it super inclusive.
OK
No more emotional burnout thanks to this gem! The reflection points have really supported healthier decisions in my love life 😊
New to dating? Or tired of repeating past mistakes like me? This is what you need! Instantly downloadable and user-friendly both on phone or print 🙌
Highly recommended
It’s super handy and makes you reflect in a way that feels natural, not forced. I just think a little more space for personal notes or journaling would be useful. Regardless, it's a smart tool that I’m happy to recommend 👍