SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this for my teen and myself—we both enjoy the exercises! Some pages felt a bit repetitive, but the content is practical and motivating. Definitely a good buy! 🤗
Insightful
The personalized 30-day plan was a godsend! It helped me stay consistent with the exercises while tracking progress along the way. This ebook really does help you optimize your unique memory style 👌
So much more than a typical brain training app or book – it combines neuroscience with practical tools that actually work in real life situations like grocery shopping or studying for tests. Loving it!
ok
I've always had trouble remembering names but this ebook has really made a difference. It's not just about memory games, it actually explains how memory works and gives practical strategies to enhance recall.
Empowering 💪
The 30-day personalized plan in this resource is great! I could see improvements in my focus within weeks of starting it. Plus, the printable worksheets are so well designed 👌
Not your average memory improvement guide - this one combines neuroscience with real-life tools that you can start using immediately. Helped me rebuild my memory after burnout without relying on tech.
These worksheets have been a lifesaver for my studies! I've noticed a significant improvement in retention and recall. The daily habit builders are also great for stress management.
This eBook is so much more than just memory games. It's helped me understand how my memory works and given me tools to improve it. Plus, the printable worksheets are beautifully designed!
very practical
I love that this resource isn't tech-dependent - it provides awesome app suggestions without over-relying on them. And the group activities have been such fun bonding experiences with my family.
As an adult learner, these worksheets have helped me strengthen recall for work projects and tasks at hand! It's practical, proven, and grows with you - exactly what I needed.
This eBook is a lifesaver! I've been struggling with remembering things lately, but the daily habit builders and stress-reduction strategies really helped. The memory techniques are easy to follow and effective.
Totally worth the money 🔥🔥🔥
I love how this resource caters to everyone - students, adults, families... It's not just about improving memory but understanding your unique style and optimizing it. Great stuff!
This ebook helped me stay focused during exam prep. 👍 The techniques work well! I’d only suggest adding more visuals or diagrams for visual learners. Overall, it’s a great resource!
The step-by-step explanations of how memory works were enlightening for me as an adult learner. And the activities? So engaging! They're fun yet practical ways to boost recall.
Extremely helpful!
Love this digital product! It's not just a guide, it's full of practical activities that have really helped improve my memory. The daily habit builders are easy to follow and the stress-reduction strategies work wonders 😊
The step-by-step explanations on how memory works in this eBook is fascinating. I've learned so much about my own unique memory style and how to optimize it. Plus, the worksheets are beautifully designed and fun to use!
This resource has been amazing for our family. We've bonded over the engaging games and group challenges - all while boosting our brainpower! We're definitely seeing improvements in recall.
I'm a student who was struggling with study retention but these worksheets have made a huge difference. The vocabulary improvement alone is impressive, plus being able to track progress is super motivating 👍
worth every penny