SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Totally recommend this for introverts like me who struggle with networking events. Those 15 smart questions were a lifesaver at my last professional meetup.
This is great for dating too! Instead of the usual How was your day? stuff, there's 15 genuine flirty questions that really helped spark some meaningful dialogue.
Totally worth the money 🔥🔥
The common mistakes section is gold! It’s helped me avoid those dreaded conversation dead-ends and keep things flowing naturally.
Ok
It's downloadable, printable, easy to reference on-the-go... perfect if you want deeper connections in any social situation 😊
Love this guide! It's been a lifesaver on dates. No more awkward silences, just genuine conversations that actually go somewhere. The dating prompts are flirty and fun, not your typical how was your day? questions.👌
This printable guide has been amazing for networking events! The smart questions made me feel confident and helped me make lasting impressions. I've never felt so prepared!
🔥🔥🔥
The real-life examples given really help understand why each question works—it’s thoughtful and intentional unlike other resources which just give random questions.
This is perfect for us introverts who struggle with starting engaging conversations—no more overthinking or getting stuck in shallow chit-chat! It makes connecting authentically so much easier 😊
Informative
Not only did it improve my communication skills, but it also taught me how powerful good questioning can be in deepening connections—both personally and professionally. Highly recommend downloading if you want better convos!
Downloaded this guide to help with my dating game, and I was blown away! The questions are genuine and flirty, not like the usual small talk. It's helped me connect on a deeper level during dates.
👍
This is perfect for reigniting conversations with old friends! Those 20 conversation starters really do spark meaningful dialogue - no more awkward silences or surface-level chats!
Love how this isn't just a list of random questions but provides context and real-life examples too. Makes it easier to understand why each question works 🙌
Helpful
The practical tips included are gold 👍 They've helped me avoid those conversation killers and awkward dead-ends that used to plague my interactions.
I appreciate how this guide emphasizes the importance of powerful questions in deepening trust and connection - something often overlooked in other resources. Definitely recommend if you're looking for better conversations!
As someone who often finds themselves stuck in the repetitive loop of small talk, this guide has been genuinely helpful. Rather than simply listing off questions to memorize, it offers thoughtful, practical advice on how to use conversation prompts in a more meaningful way. The inclusion of real-life examples makes it much easier to understand the intent behind each suggestion and how they can lead to more engaging, sincere conversations. One section that stood out to me was the part focused on dating prompts. It moves well beyond the typical “How was your day?” type of question and introduces more creative, light-hearted ways to spark conversation. Since using these ideas, I’ve noticed my interactions feel more natural and enjoyable, and the flow of conversation has become much less forced. It's been especially helpful in establishing rapport early on, which can sometimes be the trickiest part. Another strength of the guide is its format. Being able to download it makes it really convenient to access on the go. Whether I’m heading to a social event or just want a quick refresher, I can easily open it on my phone or tablet. It’s straightforward, well-organized, and doesn’t require a lot of time to get value from it. What I also appreciate is that the guide isn’t trying to turn you into someone you’re not—it respects your personality while giving you tools to be a bit more open and intentional in conversations. That approach feels realistic and sustainable, especially for those who may not be naturally outgoing. Overall, if small talk doesn’t come easily to you and you're looking for a bit of support in becoming more comfortable in everyday interactions, this guide is well worth a look. It won’t fix everything overnight, but it offers a solid foundation that can make social exchanges—whether casual or romantic—feel more relaxed and rewarding
Love this! I used to struggle with small talk, but now I can have deeper conversations that actually matter. The prompts are so thoughtful and they've really helped me connect better on dates.
This guide has been a lifesaver for my social anxiety. It's given me the confidence to start meaningful conversations at networking events without feeling awkward or unprepared.
❤️
I'm an introvert and this has made connecting with others so much easier. It's not just a list of random questions, everything is intentional and helps the conversation flow naturally.