SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
there’s something so refreshing about knowing exactly what i’m going to eat for the day without scrambling to figure it out the meals are varied flavorful and balanced so i don’t get bored or feel hungry the grocery list keeps shopping quick and affordable and i’m wasting way less food than before i feel lighter and more energized already
I've tried other meal plans before but this one stands out. The variety of meals kept me excited throughout the week, not to mention how tasty everything was!
Creative combinations make every meal feel fresh and enjoyable.
The best part about these meal plans? They actually keep you full! No more midday hunger pangs thanks to the well-balanced nutrition in each recipe 😊
Comforting
The plan makes it ridiculously easy to stay on track. Each meal is balanced, tasty, and easy to prepare. I love that the recipes are family-friendly—everyone enjoys them, so I’m not cooking separate meals. The snacks are thoughtful and help me avoid late-night cravings. The grocery list is efficient, and I’ve noticed I’m spending less money on food overall. My energy is up, my mood is better, and I’m not constantly thinking about what to eat next. It’s just the right amount of structure to keep me accountable without feeling restricted or pressured. I know I’ll keep using it.
Healthy eating just got simpler thanks to this collection of recipes. Each dish is packed with nutrients and flavor - can't wait for next week's menu!
Nutritious meals that the whole family actually wants to eat.
Just finished a week of meals from this eBook. I'm impressed! Easy to follow recipes, diverse options and balanced nutrition - feels like my body's thanking me already!
This is the first meal plan that actually got me excited about cooking at home. The recipes are simple yet delicious, and it’s great knowing each dish is healthy.
I’ve been wanting to eat healthier, but I didn’t know where to start. This plan gives me exactly what I need: simple, delicious recipes, a clear shopping list, and meals I actually enjoy. The variety is great, and I never feel like I’m repeating the same thing. The prep is easy enough to fit into my schedule, and I love how the snacks keep my energy up all day. My skin looks clearer, my digestion has improved, and I feel more focused. It’s not just about eating—it’s about feeling better overall, and this has definitely helped me get there.
Delicious recipes that make eating healthy simple, satisfying, and fun.
I love how diverse these recipes are; there's something new to try every day! Plus they’re all super healthy which makes sticking to the diet effortless.
This plan has made healthy eating so much simpler for me. The recipes are quick, flavorful, and satisfying, which makes it easy to stick with. I like that the grocery list is straightforward and affordable—it’s a relief not to overspend or waste food. The included snacks are a nice touch and keep me full between meals. I’ve been following it for two weeks and I already feel lighter, more energized, and more confident in my cooking skills. It’s structured enough to guide me but flexible enough to adapt if I need to swap a meal. It’s exactly what I needed.
Been following this plan for three weeks now and feeling amazing inside out. Love how easy it is to maintain balance with these meals!