SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great tips 🔥
Love this bundle! It's like having a personal nutrition coach. The superfoods guide is so helpful - I never knew how much my daily choices mattered. Now I'm eating healthier and feeling better than ever.
This digital download has been amazing for meal prep. The recipes are easy to follow and the variety keeps things interesting. Plus, it saves me so much time during my busy week!
❤️
I've always struggled with energy slumps in the afternoon but since using these guides for smarter lunches, those have become a thing of the past!
well written
As someone on a tight budget, this bundle has been great value for money. The budget-friendly swaps suggested are practical and don't compromise on taste or nutrition.
What sets this apart from other health bundles is its real-life fit approach; flexible options that work around your lifestyle rather than forcing you into rigid routines. Progress over perfection indeed 😊
Started using this healthy eating bundle a week ago and I'm already feeling more energetic! The superfoods guide is enlightening, showing me why my daily choices matter. Also, the meal-prep tips have been such a time-saver for my busy schedule.
Packed with value
The printable checklist keeps me on track each day - from ensuring produce variety to mindful eating. Love that I can design my own daily Healthy Plate too.
👍👍👍
This isn't just another health fad; it's practical guidance that fits into real life scenarios like tight budgets or picky eaters. Loving how flexible yet structured everything feels.
As someone restarting their healthy-eating journey, this bundle has been great at providing clear direction without being overly strict or complicated.
life changing!!!
Wow, this bundle is a lifesaver! I'm eating healthier and saving time with the meal-prep tips. The plug-and-play checklist makes it so easy to plan my meals for the week.
The Everyday Superfoods Guide has been a great help in making better food choices. It's simple yet informative; love how it explains why these daily choices matter!
not bad actually
Printable checklists are awesome! They keep me on track & make mindful eating much easier than before 👍 Plus, they're perfect for designing my own healthy plate template.
🔥
This bundle fits real life perfectly - from budget-friendly swaps to portable lunches, everything's thought of! It truly feels like progress over perfection.
Last but not least, clear nutrition snapshots are super handy when grocery shopping or planning meals. This product really does simplify healthy eating every day!
ok
Wow, I've learned so much from this! The audio course has really helped me build lasting habits. Plus, the meal-prep tips save me time every day.
This is perfect for busy people like me who still want to eat healthy. The lunch ideas are quick and easy but still packed with nutrients. Highly recommend!