SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice tips
The best part? No strict rules! Just straightforward guidance and practical planning tools. It's perfect for beginners like me who are just starting their health journey.
What I found unique about this bundle was its real-life fit approach. Budget-friendly swaps, portable lunches... it's all progress over perfection 👍
The clear nutrition snapshots of fruits, vegetables, whole grains etc., are such a time saver. Now I know exactly what to eat daily without any guesswork!
Very helpful
Just downloaded this bundle and I'm wowed by the clarity it provides! No more guesswork about what to eat daily. The superfoods guide is a gem, really lays out why our daily choices matter.
This has been an absolute lifesaver for my busy schedule. The meal-prep tips are practical and the ready-made recipes save so much time. Plus, they're delicious too 😋
I love how balanced meals have become simple with this! It's easy to ensure right amounts of protein, whole grains, produce and healthy fats on my plate. Feeling energized already!
👍
highly recommended 👌
The printable checklists offer great help in planning meals while keeping track of hydration and mindful eating practices 📝 Really useful tool!
Last but not least: loving the flexibility here! Budget-friendly swaps, portable lunch ideas...it truly fits real life scenarios without aiming for perfection 👍
Just started using this bundle and I'm already seeing changes. The superfoods guide is a gem, it's like having a personal nutritionist.
I've always struggled with meal prep but the diet lunches guide has made it so easy! Love the variety in recipes too.
Clear guidance
As a busy mom of three, finding time for healthy eating was tough until I found this bundle. The audio course really helps reinforce good habits.
This isn't just another health fad - everything feels achievable and realistic. And the fact that it fits into my budget? Amazing!
Love how comprehensive yet simple to understand all the guides are. They're packed with practical tips that actually work in real life scenarios.
Easy to follow 👍
Wow, this bundle is amazing! It's made eating healthy so much easier. The superfoods guide has really opened my eyes to the importance of daily nutrition choices and I love the sample meal plan.
I'm a busy student and always on the go, but with this bundle, I've been able to make quick yet nutritious lunches. Plus, it fits right into my tight budget!
🔥🔥🔥
super informative
No more guessing games about what to eat each day. This pack offers clear guidance which saves me so much time 🙌🏼
My favorite part? The flexibility! No strict rules here—just progress over perfection 👍🏻