SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As someone who loves supporting local businesses when travelling, the food and local living tips are golden. They help you eat well and support small economies at the same time 👏
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Last but not least, the final pre-trip checklist confirms all your green choices before setting off – no more second guessing if you're ready to travel greener ✈️🌱
What a fantastic tool for eco-conscious travelers! It's not just about packing, but also helping you make mindful choices in transport, lodging, and dining. The carbon offset tips are particularly useful - I've cut my footprint significantly on recent trips.
life changing!!!
This checklist made my weekend getaway so much greener! From low-impact packing guide to sustainable lodging suggestions - everything was covered. And the best part? No overthinking needed to make eco-friendly decisions.
The Eco Traveler Checklist has transformed how I travel. It’s an easy-to-follow guide that makes reducing waste simple while still enjoying your trip fully. A must-have for any responsible traveler.
I’ve always wanted to be more environmentally conscious when traveling but didn’t know where to start... until now! This checklist is full of practical steps that have made it easy for me to respect cultures and protect nature during my adventures.
Not bad
Finally found something that helps with green travel beyond just remembering what to bring along. With this checklist, every decision becomes meaningful towards sustainability 👏 Love it!
Traveling lighter and reducing waste has never been easier with this checklist. It's the perfect tool for eco-conscious explorers, offering reusable essentials and gear ideas that are kind to our planet 🌍
❤️❤️❤️
This guide is a gem for supporting local communities. With its focus on sustainable lodging and dining, I felt good knowing my trip benefited small businesses 👏
The food tips in this guide were amazing! Not only did they help me eat well on my travels, but also support local economies - win-win situation!
Must read 🔥
If you're interested in eco-tourism, you’ll know that it can sometimes feel like a balancing act. On one hand, there’s the excitement of exploring new places, and on the other, a real concern about the impact your travels might have on the planet. That’s where this checklist becomes genuinely useful—it helps take the guesswork out of making environmentally responsible choices. The checklist is well-organized and thorough, covering everything from sustainable packing suggestions to low-waste gear recommendations. It also offers practical advice on minimizing your carbon footprint through different modes of transport, whether you're flying, taking the train, or cycling. Even when it comes to meals, it doesn’t just tell you to eat local—it guides you toward ethical dining choices that align with sustainable practices, helping you enjoy your food with more awareness and less guilt. What I appreciate most is that this isn’t just a list of dos and don’ts. It also serves as a reminder that small, intentional choices can add up over time. Rather than making sustainability feel like a burden, it encourages a more thoughtful mindset—one where being a responsible traveler is part of the adventure, not an obstacle to it. One unexpected benefit was how it made me slow down and reflect more on how I plan my trips. I started noticing areas where I could easily make better choices, without sacrificing comfort or enjoyment. It’s not about perfection, but about doing what you can—and this guide helps you find those opportunities in ways that feel achievable. Whether you're heading off for a short weekend break or organizing a longer journey abroad, this checklist provides a solid foundation for sustainable travel. It’s helped me feel more confident in the choices I make and reminded me that being mindful doesn’t have to mean making things harder. Instead, it adds a sense of purpose to the experience—one that makes travel even more meaningful
Eco travel apps? Yes please! The recommendations provided helped me track carbon emissions and find ethical dining spots easily 📱💚
The final pre-trip checklist was the cherry on top of an already great resource. Made sure I didn't forget anything important before setting off on my green adventure!
Such a practical and easy guide! I've always loved traveling, but was concerned about my carbon footprint. This checklist helped me make greener choices without overthinking. Now I can enjoy my trips guilt-free 😊
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Really useful for planning a greener trip. I appreciated the local support and cultural tips. I do think a few visuals or infographics would make it even more engaging. All in all, I’m very satisfied and would recommend it!
I'm a digital nomad and this has been incredibly useful for me. The tips on reducing waste and supporting local economies are fantastic, plus the eco app recommendations really help track progress!
Highly recommended
I used this checklist on my last trip, cut down so much single-use waste by packing lighter with reusable essentials suggested in the guide! Also loved the section on cultural respect 👍
Traveling greener couldn't be simpler thanks to this digital download! Managed to offset some of my carbon emissions during transport using their tips - feels good knowing you're making a difference.