SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle has been a lifesaver for our family! The practical, easy-to-use activities have turned playtime into confidence-building lessons. Our little one loves the I am... starters and mirror talk magic. 🌟
As an educator, I've found the emotional intelligence checklist incredibly helpful in my classroom. It's helped me understand EQ better and given me tools to foster it in my students.
Great tips 🔥
I love that this guide is informed by research but translated into plain language that anyone can use right away. No jargon, just actionable advice.
Big feelings can be hard to navigate but with this bundle, we’ve got clear scripts for tricky conversations which makes them less daunting! 😊
The daily micro-rituals like morning affirmations and celebrating proud moments have become cherished routines in our home - they really stick!
not bad
I've been using these guides for a week now, and they're truly helpful. The morning affirmations have become our favorite daily ritual. Plus, the printable checklists make tracking progress super easy!
This bundle has helped me approach tough conversations with my kids in a more positive way. The caregiver scripts are clear, practical, and really take the guesswork out of parenting.
The EQ checklist was an eye-opener for us as parents! We've started using emotion words all day long - it’s made such a difference to how we communicate at home.
As a dad, I’ve found this guide to be incredibly helpful. 👨👧👦 The printable checklists make it simple to keep track of how my kids are developing in terms of emotional intelligence and self-esteem. I’ve always thought that if you can measure progress, you can support it effectively, and these checklists make that straightforward and practical. My kids genuinely enjoy marking off tasks as they complete them. ✅ Each checkmark feels like a little accomplishment, and it’s amazing to see them take pride in what they’ve done. Turning these exercises into a game of sorts has made learning life skills interactive and enjoyable. It’s not the kind of “schoolwork” they dread—they actually look forward to it. One of the things I love most about this guide is how easy it is to bring growth-mindset practices into our everyday life. 🌟 Simple moments like making breakfast, cleaning up toys, or even bedtime routines can become chances to practice resilience, mindfulness, and positive thinking. The guide shows you that you don’t need extra time or special tools to help your kids build these important skills—it’s all about using everyday moments intentionally. It’s also helped me become a more mindful parent. The checklists give me a clear sense of how I’m supporting my kids’ emotional growth every day. Over time, I’ve noticed they’re becoming more confident, more self-aware, and better at expressing themselves. Seeing these small but meaningful improvements is incredibly satisfying as a father. I also appreciate that the guide is realistic and flexible. Emotional intelligence and self-esteem don’t develop overnight, and these checklists help us build consistency without pressure. It’s reassuring to know we’re gradually creating habits that will support my kids’ emotional growth for years to come. In short, if you’re a dad looking for a practical, engaging way to help your kids develop emotional intelligence and self-esteem, this guide is a fantastic resource. It makes parenting more intentional, enjoyable, and rewarding, and it’s something I know will benefit my kids well into the future
As an educator, I find these resources invaluable. They’re great for bringing into classroom discussions about feelings and self-esteem. And they’re printable too which is so convenient 🙌
👍👍👍
Just downloaded this bundle and I'm already seeing a difference in my 4-year-old's emotional strength. The activities are simple and fun, turning playtime into confidence lessons. Love it!
The caregiver scripts have been so helpful for navigating tricky conversations with my little ones. They're clear, easy to follow, and really effective.
well written
We've started incorporating growth-mindset practices during playtime – it’s amazing how much kids enjoy them while learning valuable skills.
The printable checklists make tracking progress super easy! And they give us a sense of accomplishment as we see improvements in EQ and self-esteem 🙌
❤️
Love this bundle! The activities are simple, yet so effective. My kids especially enjoy the morning affirmations and proud moments. It's been a great way to start our day on a positive note.
The parent guide is fantastic! It has given me practical tips for fostering confidence in my little ones. I appreciate the focus on positive self-talk and goal-setting, it's made a noticeable difference.
This bundle is an amazing resource for parents like me who want to nurture emotional intelligence in their children. The EQ checklist has helped us turn everyday moments into teachable wins!
Packed with value
The printable checklists are perfect for tracking progress - seeing how far we've come boosts everyone's confidence even more!
What sets this apart from other resources I've tried is its action-first design with no prep required - just open, print, and go! Truly life-changing stuff here 🙌