SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm new to mindfulness practices but found these meditations really accessible. They're short, easy to follow, and perfect for fitting into busy schedules.
The Speak Your Light session is amazing - it's helped boost my confidence significantly by focusing on expression rather than perfection.
Been using this daily as part of my morning routine. It’s great for setting intentions for the day ahead—feeling grounded and ready to tackle anything!
super informative
If you’re looking to turn occasional calm into a regular habit, this series will do just that! It's become an essential part of my self-care regimen 👍
Just wow! The golden reset track is my go-to, doesn't matter if it's morning or night. I feel so at ease after each session and it fits perfectly into my busy schedule.
🔥
This audio course has been a breath of fresh air for me. The soft body awareness practice really helps to clear any mental fog and stress from the day.
The guidance in these meditations is super clear, no overthinking required which is awesome because who needs more of that? My mind feels clearer already 😌
Great tips 🔥
What I appreciate most about these guided meditations are how short yet effective they are. Perfect for someone like me who’s always on-the-go but still wants some peace of mind 🙏🏽
If you're new to mindfulness or trying to get back into consistent practice, this series will be perfect for you! It helped me regain balance and clarity in between my hectic days.
Love how this audio course helps me press pause on life's noise. It's my go-to for a quick reset, anytime I need it! 😌
This series has been a wonderful addition to my daily routine. The Golden Reset track is perfect for morning, mid-day or night time unwinding.
well written
I adore the Speak Your Light practice - it’s all about expressing intention rather than aiming for perfection. Confidence level: 💯
Short, effective meditations that fit into my busy schedule? Yes please! This has made calmness a daily habit for me.
This isn’t your typical meditation guide—it’s designed with a practical edge and made for real-life situations. Whether you’re completely new to mindfulness or returning after a break (like I was), these tracks are approachable, effective, and surprisingly easy to integrate into daily life. One of the things I appreciate most is how they help clear away that mental fog we all experience from time to time. On those days when your thoughts are piling up and it feels impossible to focus, these sessions offer a reset. They create just enough space for clarity to step in, making it easier to navigate whatever’s in front of you. Beyond mental clarity, there’s a strong focus on emotional balance through breathwork and simple mantras. The approach is refreshingly straightforward—no overly complex explanations or unnecessary jargon. Instead, it’s about guiding you toward calm and focus in a way that feels natural and uncomplicated. Another thing I value is the flexibility. You can listen to these tracks at any point in the day—whether you’re on a quick break, commuting, or winding down in the evening. They work equally well for a short pause between tasks or for a longer, more intentional practice. This makes it easy to actually use them consistently, even in a busy schedule. Over time, I’ve found that these sessions don’t just help in the moment—they’ve subtly shifted how I handle stress in general. I’m quicker to notice when I’m feeling tense, and I’m more confident about taking a few minutes to reset instead of pushing through on autopilot. If you’re looking for a mindfulness tool that’s simple, accessible, and effective without being over the top, this series is worth trying. It’s a steady source of calm you can carry with you wherever you go, like having a pocket-sized moment of peace on standby 😊🌹
The simple language used in the prompts makes it so easy to follow along without overthinking things...just what I needed 🙏
Packed with value
Love this audio course! It's like having a reset button for my mind. Whenever I feel overwhelmed, I just press play and instantly feel calmer. The breathwork and body scan really help me tune into myself.
This series has been perfect for me as someone new to mindfulness. The tracks are short but effective, making it easy to fit meditation into my day. Plus, the clear prompts mean no overthinking - just peace and clarity.
👍👍👍👍
I've found that using these guided meditations regularly turns occasional calmness into a daily habit. They're not overly long or complicated - just simple practices that bring balance to your emotions.
The Golden Reset is such a versatile tool in this series! Whether it’s morning or night, it always helps reduce mental noise and access inner guidance when needed most 😊