SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just downloaded this guide and it's already making a difference. The budgeting section is so straightforward, even I can understand it! 🙌
excellent
This guide is packed with some really practical communication tips that I’ve found incredibly useful! It covers everything from email templates to advice on speaking assertively, making sure that no aspect of effective communication is left out. The best part is that it’s not just about theory – the guide gives you actionable tools that you can apply right away. 🚀 What really stood out to me is how much it’s helped me, not only in professional settings but in personal situations too. Whether it’s navigating social events or handling challenging family conversations, the advice in this guide has made me feel more confident and capable in all kinds of discussions. I now feel like I can approach any conversation, no matter how tough, with much more ease and clarity. What makes this guide even more valuable is how practical and grounded it is. Instead of just offering abstract concepts, it’s full of real-world examples that are easy to follow and directly applicable to everyday situations. This has made it easier for me to adapt the tips into my routine without feeling overwhelmed. If you’ve been looking to improve your communication skills or if you find certain conversations difficult, this guide is definitely worth checking out. It’s not some slow and drawn-out process – the tips are designed for immediate use, and I found myself seeing improvements in my interactions almost immediately. It’s rare to find a resource that truly delivers on its promises, but this guide definitely does. It’s been a game changer for me, and I’m confident it will be for anyone else looking to enhance their communication. If you're ready for an upgrade in how you communicate, this guide is the way to go 🏆
This digital guide has made adulting less scary. Reading contracts? Scheduling appointments? Finally, I know how to do these things right.
The media literacy part is my favorite! Now I can spot fake news like a pro and avoid those sneaky online traps 👀
I've been out of college for a while but still found this super helpful. The real-life case studies make everything easy to grasp and apply immediately.
Amazing guide
If you're feeling overwhelmed by adulthood responsibilities, get this guide ASAP! It breaks down complex stuff into manageable steps that actually make sense.
This guide has been a lifesaver! The budgeting tips are simple yet effective, and I've become more confident in managing my finances. Highly recommended for anyone struggling with adult responsibilities.
Love how it breaks down complex tasks into easy steps. It's like having a personal coach guiding you through the maze of adulthood.
Super helpful 🔥
I used to dread reading contracts but this guide made it so much easier. Also, scheduling appointments doesn't feel like rocket science anymore!
What makes this digital guide stand out is its practicality - no heavy theories or jargon, just real-life examples that are relatable and easy to apply immediately.
Awesome
This isn’t just another manual; it’s an essential companion for mastering everyday life skills one step at a time...and trust me, it works!
Love this guide! It's made budgeting a breeze for me. I used to dread it, but now I look forward to tracking my expenses and adjusting my budget accordingly. Feeling in control of my finances is so empowering.
🔥🔥🔥
I've become more discerning about online information since using this guide. Spotting fake news and understanding bias isn't as hard as I thought - thanks for making media literacy simple and straightforward!
Adulting just got easier! Scheduling appointments, reading contracts, managing daily routines - all seem less daunting now that I have this handy digital companion by my side.
The real-life case studies are super relatable! They've given me practical insights into how to apply what I'm learning from the guide. Feels great not having to figure everything out on your own.
Highly recommended
If anyone feels overwhelmed by adult life logistics like myself, do yourself a favor: get this digital guide today! Trust me; it’ll make your life much simpler 😊
This guide is a lifesaver! I was always scared of budgeting, but this made it so simple and stress-free. Now I feel confident managing my money 💪
Starting college can be overwhelming, especially when you're on your own for the first time. This guide helped me develop smart routines and made adulting less scary.
👍👍👍