SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goomummy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goomummy.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wind turbine is a game-changer. Its performance has exceeded my expectations, and the energy it generates is a fantastic complement to my solar panels.
Investing in this wind turbine has been a transformative experience for my household's energy consumption and sustainability goals. The standout feature for me has been the precise injection molding of the blades, which ensures maximum wind energy capture and significantly boosts our annual energy production. The patented rotor alternator design is nothing short of genius, offering minimal resistance and unparalleled reliability, a testament to the innovation behind this product. Its lightweight nature belied my initial skepticism about its durability, but the 9.5kg turbine was not only easy to install but has also withstood the elements with grace, thanks to its robust stainless steel construction and secure mounting options. The ability to customize the blade count based on specific wind patterns in my area has allowed for a tailored approach to energy generation, maximizing efficiency. This turbine has become the cornerstone of our renewable energy setup, seamlessly integrating with our existing systems and contributing to a substantial reduction in our carbon footprint.
Was initially skeptical, but this turbine has won me over. The precision of the blades and the efficiency of the rotor alternator make it a top-notch choice for renewable energy.
I approached the installation of this wind turbine with high expectations, and I was not disappointed. The exceptional design of the blades, achieved through precise injection molding, captures wind energy efficiently, translating to impressive gains in my annual energy output. The patented rotor alternator technology, featuring a specialized stator design, effectively minimizes resistance torque, enhancing the turbine's reliability and efficiency. Its lightweight yet durable construction facilitated an easy installation process, while the robust stainless steel shaft and secure mounting base offered peace of mind regarding its longevity. The flexibility to choose between different blade counts allowed me to customize the turbine's performance to suit my specific needs, a feature that I found particularly beneficial. This wind turbine has significantly contributed to my renewable energy setup, providing a steady and reliable source of power and exemplifying the advancements in green technology.
This wind turbine is a marvel. The lightweight design doesn’t compromise on power or durability. It’s easy to install and even easier to admire as it efficiently converts wind to energy. Highly recommend for any eco-conscious homeowner.
Living in a windy area, I wanted to make the most of it. This turbine has been a revelation. The energy savings and efficiency boost from the precise blades and specialized alternator design have made all the difference. Excellent product!
Eco-friendly power boost!💚
Thrilled with the performance! Lightweight and durable, making installation a breeze. It's been a reliable addition to my green energy setup. 🌱💨
I never realized how much wind energy I was missing out on until I installed this turbine. Its performance, even in low wind conditions, is impressive. The robust stainless steel construction means I’m confident it’ll last for years.
Easy setup, great results!
Having tried different renewable energy sources, I'm most impressed with this wind turbine. Its versatility in blade options allows for tailored efficiency, which is crucial in our varying wind conditions. It's been a smooth and satisfying experience.
Super efficient, super thrilled
Adding this wind turbine to my renewable energy resources was an enlightening experience. Its cutting-edge design, characterized by precision-molded blades, significantly enhances wind energy utilization, leading to a noticeable increase in annual energy production. The turbine's patented permanent magnet rotor alternator, with a specialized stator design, efficiently reduces resistance torque, ensuring an outstanding reliability that I've come to rely on. The installation process was refreshingly straightforward, thanks to the turbine's lightweight design and the inclusion of a robust stainless steel shaft and secure mounting base, ensuring durability and stability. What's more, the customizable blade options have allowed me to optimize the system's performance based on local wind conditions, a flexibility that I highly value. This wind turbine has proven to be an indispensable addition to my sustainable living efforts, providing a reliable and efficient source of clean energy.
Customer service for this wind turbine is top-notch. They helped me choose the right blade configuration for my area, and the difference in performance is night and day. It’s rare to find a company that truly stands behind their product like this.
As an advocate for sustainable energy, integrating a wind turbine into my existing solar power setup was a natural progression. This particular turbine caught my attention due to its highly efficient blade design, achieved through precision injection molding, which ensures an optimal utilization of wind energy. The turbine's patented alternator design, which significantly minimizes resistance torque, translates to a more reliable and efficient energy production process. One of the most appealing aspects of this turbine is its lightweight design, weighing just 9.5kg, which made installation surprisingly easy without compromising on strength or durability. Additionally, the option to select from different blade counts allows for a customized energy solution tailored to the specific wind conditions of my locality. The robust stainless steel shaft and secure mounting base provide a stable and durable foundation for the turbine. My experience with this wind turbine has been incredibly positive, noting a substantial increase in my overall energy production and a decrease in reliance on traditional power sources. The combination of advanced technology, customizable options, and exceptional durability makes this wind turbine a standout choice for anyone looking to enhance their renewable energy capabilities.
I was skeptical about how much difference the precise injection molding blades would make, but I'm a believer now. The increase in energy output is noticeable, and our electric bills are lower. This turbine is a smart investment for anyone.
🌬️💡Energy game-changer!
Integrating this turbine with my solar panels was the best decision for my home energy needs. It provides a significant power boost, especially on cloudy, windy days. The fact that it’s so lightweight and durable is just the icing on the cake
The energy output boost from this turbine is incredible! Love the precise blades and how they maximize wind efficiency.
Transitioning to renewable energy sources was a priority for my family, and this wind turbine has been a critical component of that shift. Its advanced blade design, achieved through precise injection molding, effectively captures wind energy, translating into increased annual energy production for our household. The turbine's patented rotor alternator, featuring a specialized stator that reduces resistance torque, is a marvel of modern engineering, ensuring both high reliability and enhanced energy generation efficiency. Despite its lightweight frame, the turbine's durability is unquestionable, facilitated by its robust stainless steel components and secure mounting system. What has been particularly beneficial is the ability to customize the turbine with various blade options, allowing for optimal performance in different wind conditions. This flexibility, coupled with the turbine's impressive performance and easy installation process, has solidified its value as an indispensable part of our renewable energy solution, delivering consistent and reliable power to our home.
Installing this turbine was a game-changer for our off-grid living. Its lightweight yet durable design meant we could set it up ourselves, saving costs and adding to our self-sufficiency. It’s been reliably powering our needs, and we love it!
Impressed with the build and output.
Couldn't be happier with my choice. The turbine is lightweight yet solid, and the energy production is consistently high. ⚡⚡⚡⚡👍
Renewable energy FTW!
Installation was a snap, thanks to the lightweight design. It's been working like a charm, capturing every breeze.